L2 Production / Technical Support Reg Reporting

Matlen Silver
May 25, 2023
Charlotte, North Carolina
Job Type
Remote Work
  • No


Job Title: L2 Production and Technical Support 

Duration: 12 months 

Location: Charlotte 

Required Pay Scale: 60-67/hr. 

***Due to client requirements this role is only open to USC or GC candidates***


Job Summary:

prior developer turned production support with at least 5 years in IT

needs to have background in dev or support of RDBMS like Oracle, SQL, be good in UNIX/ Linux OS, do basic commands like performance tuning and configurations

We have a regulatory reporting platform consisting of 24 applications across US, EMEA, LATAM and Canada. In addition to it, we have new AIT getting created for Broker Dealer component of US Regulatory Reporting business needs require support 12x5 to handle application issues during week days and to be on call during the weekend to assist with submission cycles, releases and patching. Apart from that, there is an ongoing significant increase in overall volume of regulatory changes driven by greater number of Authorized Data sources and reports on boarded to CRR applications. We need a dedicated team member in house to meet the demands of these growing applications. This person will continue to build the application expertise in house and help with application support, business continuity, problem and incident management, and manage customer service relationships. The candidate will be our SME for these applications, and has the knowledge required to provide the support we need. If we do not have enough coverage , we will have a gap in continuity of support for all applications that are getting onboarded to Reg Reporting. This would be a risk considering the importance of the regulatory reporting applications.

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.


Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // 908-393-8600


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