Mainframe Senior Support Analyst x2 (REMOTE!!)

Matlen Silver
May 26, 2023
Wilson, North Carolina
Job Type
Remote Work
  • Yes


Job Title: Mainframe Senior Support Analyst 

Duration: 12-18 months

Location: REMOTE, EST hours

Required Pay Scale: $58-$61 hr w2

***Due to client requirements this role is only open to USC or GC candidates***


Job Summary:

Project Details:

  • Goal - Production Stability. Business impact - Batch job scheduling/monitoring/Automated ServiceNow Incidents/Production Stability/Resolution delays. Accomplishments from work - Production Stability


Must Haves

  • Shift: Mon – Wed 7:00 am – 7:15 PM, Thurs: 7:00 AM – 1:00 PM (Or….will be flexible for M-F 7-4, 8-5, etc)
  • CA ESP … this is NOT the same as CA 7
  • Technical Mainframe knowledge, examples would include: TSO, SDSF, JES2, and MVS Commands, Z/OS 10, Z/VM, OS/390, JCL, CICS, ConnectD, etc
  • Some sort of ticketing system experience, they use Service Now
  • Experience monitoring Mainframe Consoles


Desired Skills

  • Experience with MS Teams
  • Instant Messenger (literally experience just managing IMs and responding timely fashion)
  • AWS Phone call rotation
  • Jabber – Soft phone 

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.


Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // 908-393-8600


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