RTC Operational Support Engineer (CLT, JAX, VA)

Matlen Silver
May 16, 2023
Jacksonville, North Carolina
Job Type
Remote Work
  • No


Job Title: RTC Operational Support Engineer

Duration: 12-18 Months

Location: Charlotte, NC - Jacksonville, FL - Richmond, VA

Required Pay Scale: $65-70

***Due to client requirements this role is only open to USC or GC candidates***


Job Summary:

-Webcasting Events Operational Support Engineer supporting a global, cross-functional, multi-platform collaboration and webcasting environment. The candidate will be responsible for supporting, monitoring and troubleshooting webcasting and live events application(s) in a production environment. 
-3 - 5 years experience with cross-platform interoperability in IP Telephony, Multi-Vendor Softphones and Cloud Connectivity to various Web Casting platform services (i.e. ON24, Veracast, OpenExchange)
-Looking for more of an RTC (Real Time Communications) Engineer who has Operations side experience. This person is responsible for operational break/fix and BAU type work. Need a strong troubleshooter to help operationally support various RTC products such as telephony voice, cloud based webcasting, and video over web.
-Must have experience with Cloud based video, delivery of video to desktops, web RTC, RTC for video
-Server admin respons- windows, vmware, any hosting solutions (on prem server adm/patching)

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // 908-393-8600


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