Technical Support Analyst

Matlen Silver
June 13, 2022
Jacksonville, Florida
Job Type
Remote Work
  • No


Technical Support Analyst
Location: Jacksonville, FL | Onsite
Duration: 6 months + | Potential to convert to perm – ongoing project/position
Pay Rate: $28.75/hr W2
Our client is looking for a skilled deskside technician to support their end user computing needs.  This person will need to quickly resolve any issues that arise on a user’s machine, including hardware, drivers, or software. This person will handle troubleshooting of complex issues and help to image laptops and deploy/hook up new hire equipment (monitors, docks, etc.).

  • Experience supporting users in a business professional environment
  • Office 365
  • Windows 10 / MacOS support
  • Active Directory
  • SCCM
  • Tier 2 or Tier 3 support experience
  • ServiceNow Ticketing System.


Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.


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